Terms & Conditions
Last updated: 29 May 2026
These Terms explain how PitLabs works and what you agree to when using it.
PitLabs provides a Windows desktop app and web portal that acts as an AI race engineer for sim racing.
1. What PitLabs Is
PitLabs is subscription software-as-a-service that integrates with sim racing titles using their official telemetry APIs or shared-memory feeds.
Supported titles include:
Le Mans Ultimate
iRacing
Assetto Corsa Competizione
F1 25
PitLabs is independent and not affiliated with, endorsed by, or sponsored by any game publisher.
All trademarks belong to their respective owners.
Accounts
You must:
Be at least 16 years old
Provide accurate information
Keep your password secure
You are responsible for all activity under your account.
Subscription Plans
Free Tier
Limited AI requests per week
Basic features
Single sim support
Pro Tier
Monthly subscription at $[price]/month
Unlimited AI requests
All supported sims
Cloud setup library
Priority access to new features
Free Trial
Invited beta users may receive a trial (2 weeks or 1 month).
After the trial ends, billing begins automatically unless cancelled beforehand.
Billing
Billed monthly in advance via Stripe
Auto-renewing until cancelled
Cancellation takes effect at the end of the current billing period
No mid-month refunds
Prices exclude VAT for EU customers (handled by Stripe)
Currency: EUR or USD
Refund Policy
Either:
No refunds except where required by law, or
14-day cooling-off period for EU consumers
(Choose what applies to your deployment.)
Acceptable Use
You may not:
Share account credentials
Resell or sublicense PitLabs
Use PitLabs in any league/race where AI help is prohibited
Reverse-engineer or decompile the desktop app
Scrape or automate requests outside normal use
We may suspend accounts for violations.
Intellectual Property
PitLabs owns all software, branding, and proprietary content
You own your driver profile, setups, and session data
Setups you mark as “shared” may appear publicly in the community library
Service Availability
We aim for high availability but do not guarantee uptime.
We are not liable for outages caused by sub-processors such as:
Supabase
Vercel
Anthropic (Claude)
or others we use.
Disclaimers
PitLabs is provided “as is.”
We do not guarantee that AI suggestions will improve performance, avoid penalties, or produce specific racing outcomes.
Limitation of Liability
To the maximum extent allowed by law:
We are not responsible for in-game consequences (lost races, penalties, etc.)
Our total liability is limited to the amount you paid in the last 12 months
We do not cover indirect or consequential damages
Termination
By You
You may delete your account at any time in the portal.
Your data will be deleted within ~30 days except billing records kept as required by law.
By Us
We may suspend or terminate accounts for:
Violations of these Terms
Security risks
Serious abuse (may be immediate)
We will provide notice for non-urgent cases.
Data Handling
See the Privacy Policy for full details.
Using PitLabs means you also accept how your data is handled.
Changes to These Terms
We will notify you of material changes by email at least 30 days before they take effect.
Continued use of PitLabs means you accept the new Terms.
Dispute Resolution
Governing law: Latvia
Disputes handled in the courts of our jurisdiction
EU consumers: your statutory consumer rights are not waived
Contact
support@pitlabs.app
PitLabs